Reference

Privacy Policy at b2slot

We built this privacy policy around one principle: your account belongs to you, and the information inside it stays protected.

Data you controlTransparent processingYour account, your rules
b2slot Privacy Policy at b2slot
PRIVACY QUESTIONS

How to Contact Us About Your Privacy

Questions about how we handle your data or want to request access to your records? We've got dedicated channels open during your play hours. Reach out and we'll walk you through your rights, explain what we hold on file, or help you request changes to your account.

Team online

Email Support

Send a privacy request to our team via the contact form inside your account dashboard. We respond within five business days with details on what we store and how to request corrections or deletions.

Live Chat

Open the chat widget while logged in to your account. Our agents can answer immediate questions about cookies, data retention, and your rights to access or update personal information on file.

Account Settings

Navigate to Privacy & Permissions inside your account to view what data we hold, update your contact details, and manage how we use your information for marketing and analytics.

SECURITY AND CONTROL

How We Protect and Manage Your Information

Your account security starts the moment you set your password. We encrypt all payment data, including DANA, OVO, GoPay and QRIS details, using industry-standard SSL protocols.

Encryption

All payment information, including DANA, OVO, GoPay and QRIS card tokens, is encrypted in transit and stored on secure servers. Your password is hashed and never visible to our support team.

Two-Step Verification

Withdrawals require a second verification step using your registered email or phone. This prevents unauthorized access to your account funds even if someone gains your login credentials.

Cookie Control

We use cookies to keep you logged in and remember your preferences. You can manage cookie settings in your browser; disabling non-essential cookies will not prevent account access or lobby play.

Data Retention

Account and transaction records are kept for the life of your account plus twelve months after closure for compliance. Backup copies are deleted after thirty days. Personal data is not retained longer than necessary.

Third-Party Sharing

We share only the minimum information needed with payment processors, hosting providers and fraud-detection services. Game studios do not receive your personal data, only gameplay analytics without personal identifiers.

Your Rights

You can request access to all data we hold on your account, ask for corrections, request deletion, or withdraw consent to marketing communications. Contact us via email or live chat to exercise any of these rights.

Privacy FAQ

Real questions players in Indonesia ask us about how we handle their information.

Your account data is retained for twelve months after closure to fulfil compliance obligations and resolve any outstanding transactions. After twelve months, personal identifiers are deleted. Transaction records for regulatory purposes may be kept longer where local law requires.

Yes. Log into your account, go to Privacy & Permissions, and select Download My Data. We'll compile a report showing your profile information, transaction history, device logs and gameplay records within five business days.

No. We do not sell, lease or share your personal data for marketing purposes. We share only essential information with payment processors like DANA, OVO, GoPay and QRIS to process your deposits and withdrawals.

Open your account settings and navigate to Communication Preferences. You can opt out of promotional emails, SMS offers and push notifications while keeping transactional messages (password resets, withdrawal confirmations) active.

Your DANA, OVO, GoPay and QRIS details are encrypted with SSL and stored separately from your profile. We never store full card numbers or tokens locally. Withdrawals require second-step verification to prevent unauthorized access.

Log out immediately and contact our support team via live chat or email. We'll freeze your account, review the activity, and guide you through a password reset. Change your password on all websites where you used the same credentials.

We use cookies to keep you logged in and track your lobby preferences. Essential cookies cannot be disabled, but you can turn off analytics and marketing cookies in your browser settings without losing account functionality.